Problem with Earth Explorer

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ZuniMark
Posts: 10
Joined: Sun Feb 02, 2014 9:52 pm

Problem with Earth Explorer

Post by ZuniMark » Tue Apr 23, 2019 8:12 pm

Hello all,

I am trying to develop a terrain for my local soaring area in Colorado. Once I determine what files I need, I login to earth explorer. The files I want show up, but I am unable to download them. In the Show Results Control box the Add Results from Current Page to Bulk Download option is missing and in each file, the bulk download icon does not show.

If I try to download the files manually, I'm giving 4 options. No matter which I choose it asks for an urs.earthdata.nasa.gov login, then fails.

I have an Earth Explorer id as well as as a Bulk Downloader id. Java Runtime is installed. Using Chrome on Windows 7.

I'm thinking something may have not been set up correctly when I created the id but I'm not sure what. Any suggestions?

Mark Palmer
Colorado, USA

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