Trouble With Installation

Moderators: Uros, Tom, OXO

Post Reply
User avatar
lloydllc
Posts: 4
Joined: Thu Jun 30, 2022 6:02 am

Trouble With Installation

Post by lloydllc » Wed Jul 20, 2022 4:23 am

I'm trying to install Condor2 V2.1.8 on a new Windows 11 HP computer with an Inter I5, 16GB Ram, 32GB Heptane/256GB SSD, 4 GB NVIDA display. I can install the software with no problems. It asked me once for my info. . . I clicked OK and it took me to the right to then main menu without asking for the key. There, the only two active buttons are the HELP and CLOSE buttons.

I tried to uninstall and reinstall it several times and even redownloaded the program to see if that made a difference. Nothing. I looked through this section, the General section and the Website and saw nothing similar.

Does anybody have any ideas on what I can do?

User avatar
OXO
Condor Team
Posts: 6364
Joined: Mon Feb 13, 2006 1:08 am
Location: France 42
Contact:

Re: Trouble With Installation

Post by OXO » Wed Jul 20, 2022 11:28 am

The buttons are off the bottom of the screen:

Open the properties for the condor shortcut.

select Compatibility tab

Check the Overrride high DPI scaling check box
Chris Wedgwood,
Condor Team

User avatar
lloydllc
Posts: 4
Joined: Thu Jun 30, 2022 6:02 am

Re: Trouble With Installation

Post by lloydllc » Thu Jul 21, 2022 4:42 am

Okie dokie,

I tried that with no help -- it only made the Condor window smaller.. The buttons are in the window, but they are faint. The only two that are bold (and work) are the CLOSE and HELP button.
1.jpg
You do not have the required permissions to view the files attached to this post.

User avatar
wickid
Posts: 2442
Joined: Mon Dec 04, 2006 7:32 pm
Location: Venlo, NL
Contact:

Re: Trouble With Installation

Post by wickid » Thu Jul 21, 2022 9:44 am

The activation button is at the bottom right of that window. It is off your screen for some reason.
PH-1504, KOE

User avatar
lloydllc
Posts: 4
Joined: Thu Jun 30, 2022 6:02 am

Re: Trouble With Installation

Post by lloydllc » Thu Jul 21, 2022 11:32 am

Thank you! Got it working now. :D

Post Reply