VAT billing problem

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VO101_MMaister
Posts: 14
Joined: Wed Feb 22, 2017 3:03 pm
Location: Haugesund, Norway

VAT billing problem

Post by VO101_MMaister » Fri Feb 23, 2018 9:31 am

Hi,

When I choose Norway in the billing address the 25% VAT is added to the price despite the country is not a member of the EU. It should be the same as Switzerland which works correctly and the VAT is not added when it is chosen.

cheers
MM

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OXO
Condor Team
Posts: 6367
Joined: Mon Feb 13, 2006 1:08 am
Location: France 42
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Re: VAT billing problem

Post by OXO » Fri Feb 23, 2018 10:08 am

You need to query Share-it about this. They handle that.
Chris Wedgwood,
Condor Team

VO101_MMaister
Posts: 14
Joined: Wed Feb 22, 2017 3:03 pm
Location: Haugesund, Norway

Re: VAT billing problem

Post by VO101_MMaister » Fri Feb 23, 2018 10:51 am

OXO wrote:
Fri Feb 23, 2018 10:08 am
You need to query Share-it about this. They handle that.
hi OXO,

I will if you tell me what Share-it is and how can I query them:)

cheers
MM

Scorpio47
Posts: 4
Joined: Fri Sep 22, 2017 12:16 am

Re: VAT billing problem

Post by Scorpio47 » Fri Feb 23, 2018 11:00 am

Hello MM,

I had a similar problem as I am living in Gibraltar, where VAT does not exist...

Share-It is handling the billing and payment for Condor and the can be reached here: https://ccc.shareit.com/ccc/customer_service.html

They are part of MyCommerce and Digital RIver, both well established companies in the digital sales market...

Hope this will help.
Cheers
Juergen

VO101_MMaister
Posts: 14
Joined: Wed Feb 22, 2017 3:03 pm
Location: Haugesund, Norway

Re: VAT billing problem

Post by VO101_MMaister » Fri Feb 23, 2018 11:03 am

Scorpio47 wrote:
Fri Feb 23, 2018 11:00 am
Hello MM,

I had a similar problem as I am living in Gibraltar, where VAT does not exist...

Share-It is handling the billing and payment for Condor and the can be reached here: https://ccc.shareit.com/ccc/customer_service.html

They are part of MyCommerce and Digital RIver, both well established companies in the digital sales market...

Hope this will help.
Cheers
Juergen
Brilliant, thank you Jürgen!:)

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