Internet connection seems to be down

Moderators: Uros, Tom, OXO

kharmon
Posts: 58
Joined: Sun Jul 23, 2017 1:20 am

Internet connection seems to be down

Post by kharmon » Wed Feb 21, 2018 3:30 am

Purchased Condor 2 from Cumulus Soaring, received key via e-mail today.
Cut & paste key into regestration box, made sure there are no spaces or extra characters.
Condor V2 keeps saying that my internet seems to be down. I haven't been able to register.
8Zulu
Image

ThunderToe
Posts: 26
Joined: Thu Jan 18, 2007 9:01 pm

Re: Internet connection seems to be down

Post by ThunderToe » Wed Feb 21, 2018 3:32 am

same here, running windows 7 64bit. tried killing antivirus and firewall. no luck
Last edited by ThunderToe on Wed Feb 21, 2018 5:14 am, edited 1 time in total.
Image

Rotareneg
Posts: 241
Joined: Mon Dec 04, 2017 1:59 am

Re: Internet connection seems to be down

Post by Rotareneg » Wed Feb 21, 2018 3:33 am

Same for me too.
Image

User avatar
OXO
Condor Team
Posts: 6360
Joined: Mon Feb 13, 2006 1:08 am
Location: France 42
Contact:

Re: Internet connection seems to be down

Post by OXO » Wed Feb 21, 2018 8:20 am

There an issue with *some* keys. We are on it. more later.
Chris Wedgwood,
Condor Team

Love2Fly
Posts: 721
Joined: Fri Feb 24, 2006 1:46 pm

Re: Internet connection seems to be down

Post by Love2Fly » Wed Feb 21, 2018 12:53 pm

Same issue here....
Image
Frank Hiemstra - Dutch Gliding Team & GliderTracking.com

User avatar
OXO
Condor Team
Posts: 6360
Joined: Mon Feb 13, 2006 1:08 am
Location: France 42
Contact:

Re: Internet connection seems to be down

Post by OXO » Wed Feb 21, 2018 12:55 pm

Where did you buy Frank?
Chris Wedgwood,
Condor Team

Love2Fly
Posts: 721
Joined: Fri Feb 24, 2006 1:46 pm

Re: Internet connection seems to be down

Post by Love2Fly » Wed Feb 21, 2018 1:18 pm

On the black market.... :twisted:

I ordered Condor 2 through http://www.condorsoaring.com/order/ and got my license key by e-mail.
After entering the license key, I get this error:
> Have a look at screenshot here..

Extra information:
> I ordered the extensive download for 24 months.
> Right now, I'm on a protected internet connection @ work, I will try again at home this evening.
> Order number = 556159443
You do not have the required permissions to view the files attached to this post.
Image
Frank Hiemstra - Dutch Gliding Team & GliderTracking.com

User avatar
Andy1248
Posts: 1423
Joined: Wed Nov 29, 2006 3:06 pm
Location: Biggleswade, Bedfordshire

Re: Internet connection seems to be down

Post by Andy1248 » Wed Feb 21, 2018 1:56 pm

Has this issue been fixed yet?

Is it safe to go ahead and buy?
Condor CN = E20

Uros
Condor Team
Posts: 1569
Joined: Sat Apr 02, 2005 8:39 pm
Location: Slovenia
Contact:

Re: Internet connection seems to be down

Post by Uros » Wed Feb 21, 2018 2:01 pm

Hello Frank,

I see your order in the database, but no activation requests. So your request never got to the database.

I will contact you by PM.

Best regards,
Uros Bergant,
Condor Team

Uros
Condor Team
Posts: 1569
Joined: Sat Apr 02, 2005 8:39 pm
Location: Slovenia
Contact:

Re: Internet connection seems to be down

Post by Uros » Wed Feb 21, 2018 2:17 pm

Andy1248 wrote:
Wed Feb 21, 2018 1:56 pm
Has this issue been fixed yet?

Is it safe to go ahead and buy?
The problem with Cumulus Soaring was trivial - some license keys were entered in the database with a trailing space. All fixed now.
Uros Bergant,
Condor Team

User avatar
Andy1248
Posts: 1423
Joined: Wed Nov 29, 2006 3:06 pm
Location: Biggleswade, Bedfordshire

Re: Internet connection seems to be down

Post by Andy1248 » Wed Feb 21, 2018 2:31 pm

Thanks Uros. Buying now.
Condor CN = E20

kharmon
Posts: 58
Joined: Sun Jul 23, 2017 1:20 am

Re: Internet connection seems to be down

Post by kharmon » Wed Feb 21, 2018 3:25 pm

I was able to get it working this morning. Thanks. :)
8Zulu
Image

Love2Fly
Posts: 721
Joined: Fri Feb 24, 2006 1:46 pm

Re: Internet connection seems to be down

Post by Love2Fly » Wed Feb 21, 2018 3:32 pm

Succesfully registered! Thank you OXO and Uros! 8)

Now let's select the Std Cirrus for the first time.... :mrgreen: :mrgreen: :mrgreen: :mrgreen:
Image
Frank Hiemstra - Dutch Gliding Team & GliderTracking.com

Rotareneg
Posts: 241
Joined: Mon Dec 04, 2017 1:59 am

Re: Internet connection seems to be down

Post by Rotareneg » Wed Feb 21, 2018 3:41 pm

Worked this morning, thanks! :D
Image

Villepilot
Posts: 1
Joined: Thu Jan 31, 2013 6:19 pm

Re: Internet connection seems to be down

Post by Villepilot » Thu Feb 22, 2018 6:11 pm

Same thing here, now, nothing wrong with my internet connection. Shouldn´t these be solved before selling the product?
Villepilot

Post Reply