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Internet connection seems to be down

Posted: Wed Feb 21, 2018 3:30 am
by kharmon
Purchased Condor 2 from Cumulus Soaring, received key via e-mail today.
Cut & paste key into regestration box, made sure there are no spaces or extra characters.
Condor V2 keeps saying that my internet seems to be down. I haven't been able to register.

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 3:32 am
by ThunderToe
same here, running windows 7 64bit. tried killing antivirus and firewall. no luck

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 3:33 am
by Rotareneg
Same for me too.

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 8:20 am
by OXO
There an issue with *some* keys. We are on it. more later.

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 12:53 pm
by Love2Fly
Same issue here....

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 12:55 pm
by OXO
Where did you buy Frank?

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 1:18 pm
by Love2Fly
On the black market.... :twisted:

I ordered Condor 2 through http://www.condorsoaring.com/order/ and got my license key by e-mail.
After entering the license key, I get this error:
> Have a look at screenshot here..

Extra information:
> I ordered the extensive download for 24 months.
> Right now, I'm on a protected internet connection @ work, I will try again at home this evening.
> Order number = 556159443

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 1:56 pm
by Andy1248
Has this issue been fixed yet?

Is it safe to go ahead and buy?

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 2:01 pm
by Uros
Hello Frank,

I see your order in the database, but no activation requests. So your request never got to the database.

I will contact you by PM.

Best regards,

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 2:17 pm
by Uros
Andy1248 wrote:
Wed Feb 21, 2018 1:56 pm
Has this issue been fixed yet?

Is it safe to go ahead and buy?
The problem with Cumulus Soaring was trivial - some license keys were entered in the database with a trailing space. All fixed now.

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 2:31 pm
by Andy1248
Thanks Uros. Buying now.

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 3:25 pm
by kharmon
I was able to get it working this morning. Thanks. :)

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 3:32 pm
by Love2Fly
Succesfully registered! Thank you OXO and Uros! 8)

Now let's select the Std Cirrus for the first time.... :mrgreen: :mrgreen: :mrgreen: :mrgreen:

Re: Internet connection seems to be down

Posted: Wed Feb 21, 2018 3:41 pm
by Rotareneg
Worked this morning, thanks! :D

Re: Internet connection seems to be down

Posted: Thu Feb 22, 2018 6:11 pm
by Villepilot
Same thing here, now, nothing wrong with my internet connection. Shouldn´t these be solved before selling the product?
Villepilot