I have a serious problem with the licencencing of Condor2.
I wrote an email to sales@condorsoaring.com and after 6 days I have still not got an answer.
Does anybody know what the the normal reaction time of the support is?
Thanks for your answers in advance.
Stefan Beach (SCR)
support reaction time
Re: support reaction time
Your problem is already known:
viewtopic.php?f=29&t=20715#p175751
However I don't know whether this e-mail adress is still used by the devs.
viewtopic.php?f=29&t=20715#p175751
However I don't know whether this e-mail adress is still used by the devs.
- EDB
- Posts: 1575
- Joined: Mon Oct 31, 2011 1:17 am
- Location: The Netherlands, Europe Continent, Earth Planet, Milky Way Galaxy, Virgo Super Cluster
Re: support reaction time
They are very busy.
Be patient... They will answer.
Be patient... They will answer.
Re: support reaction time
Yes, email is monitored and OXO is aware as EDB says.JShieck wrote: ↑Thu Jun 03, 2021 4:44 pmYour problem is already known:
viewtopic.php?f=29&t=20715#p175751
However I don't know whether this e-mail adress is still used by the devs.
PH-1504, KOE
Re: support reaction time
viewtopic.php?f=29&t=20715#p175795Stefan Beach wrote: ↑Thu Jun 03, 2021 4:17 pmI have a serious problem with the licencencing of Condor2.
I wrote an email to sales@condorsoaring.com and after 6 days I have still not got an answer.
Does anybody know what the the normal reaction time of the support is?
Thanks for your answers in advance.
Stefan Beach (SCR)
PH-1504, KOE
-
- Posts: 12
- Joined: Sun Jul 31, 2016 7:08 pm
Re: support reaction time
Thank you OXO,
Condor is running again!
Condor is running again!